General Terms And Conditions
Contractual Partner
Based on these General Terms and Conditions (GTC), a contract is concluded between the customer and:
Nils Orth
North-Versand
Address: Ringstr. 45, 54293 Trier, Germany
Tel: +49 (0)651 46 300 60
Email address: shop@north-versand.de
VAT Identification Number: DE287410296
Subject of the Contract
This contract governs the sale of new goods via the provider's online shop. For details of the respective offer, please refer to the product description on the offer page.
Conclusion of the Contract
The contract is exclusively concluded in electronic business transactions via the shop system. The offers presented are a non-binding invitation to submit an offer through a customer order, which the provider can then accept. The ordering process for concluding the contract includes the following steps in the shop system:
- Selection of the offer in the desired specification (size, color, quantity)
- Adding the offer to the shopping cart
- Clicking on the 'order' button
- Entering billing and delivery address information
- Selecting payment method
- Reviewing and editing the order and all entries
- Clicking on the 'order with obligation to pay' button
- Confirmation email that the order has been received
The contract is concluded upon sending an order confirmation. The automatically generated and sent order confirmation does not constitute a legally binding declaration. The contract is also concluded through delivery of the goods or provision of services.
Retention of Title
The delivered goods remain the property of the provider until full payment is made.
Reservations
The provider reserves the right to provide a service of equal quality and price. The service displayed in the shop is exemplary and not an individual contractual service. The provider reserves the right not to provide the promised service in case of unavailability.
Prices, Shipping Costs, Return Costs
All prices are final prices and include statutory VAT. Additional costs may apply depending on the shipping method, which will be displayed before sending the order. If there is a right of withdrawal and it is exercised, the customer bears the return shipping costs.
The customer agrees that invoices will be sent to them in PDF format to their specified email address.
Payment Terms
The customer has exclusively the following payment options: advance payment, cash on delivery, payment service provider (PayPal). Other payment methods are generally not offered and will be rejected.
The invoice amount must be transferred to the account specified upon receipt of the invoice, which contains all details for transfer and is sent with delivery. For cash-on-delivery shipments, payment must be made in cash to the deliverer upon receipt; a cash-on-delivery fee will be charged by the deliverer. When using an escrow service/payment service provider, they enable payment processing between provider and customer. The escrow service/payment service provider forwards payment from the customer to the provider. Further information can be found on their respective websites.
The customer is obliged to pay or transfer the stated amount within 14 days after receiving the invoice to the account specified therein. Payment is due from invoice date without deduction. After expiry of this payment period, which is thus calendar-based, the customer enters default without further reminder. A right of retention by customers not based on this contractual relationship is excluded. Offsetting with claims by customers is excluded unless these are undisputed or legally established.
Delivery Terms
The goods will be dispatched immediately after confirmed receipt of payment. The provider ships orders from its own warehouse as soon as all items are available there. If there is a permanent delivery obstacle, especially force majeure or non-delivery by suppliers despite timely coverage transactions being made, which are not attributable to the provider, then they have a right to withdraw from a contract with customers in this respect. Customers will be informed immediately and any services received, particularly payments, will be refunded.
Warranty
If the customer is an entrepreneur, the warranty period for new goods is limited to one year. The provider is entitled to choose between repair or replacement in the case of supplementary performance, provided the goods are new and the customer is an entrepreneur. For used goods, the warranty is excluded if the customer is an entrepreneur. If the customer is a consumer, the warranty period for used goods is limited to one year.
Consumers have a statutory right to claim for defects under the relevant provisions of the German Civil Code (BGB). If deviations from this exist, they are specified in these General Terms and Conditions (GTC). This does not apply to claims for damages by the customer due to injury to life, body, or health or essential contractual obligations that must necessarily be fulfilled to achieve the contract's purpose. The same applies to claims for damages due to gross negligence or intentional breach of duty by the provider, their legal representatives, or agents. Otherwise, statutory regulations apply.
Contract Design
If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods passes to the customer upon delivery or when handed over to the selected shipping service provider. The provider stores the contract text. The customer cannot directly access this stored contract text. During the ordering process, customers can correct errors in their input.
Right of Withdrawal
Withdrawal Policy
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day you or a third party named by you (who is not the carrier) take possession of the last goods.
To exercise your right of withdrawal, you must inform us (North-Versand, Nils Orth, Ringstr. 45, 54293 Trier, shop@north-versand.de) with a clear statement (e.g., a letter sent by post, fax, or email) about your decision to withdraw from this contract. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs arising if you chose a delivery method other than our offered standard delivery), without undue delay and no later than fourteen days from when we receive notice of your withdrawal. We will use the same payment method for reimbursement unless expressly agreed otherwise with you. We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned them—whichever occurs first.
You must return or hand over the goods without undue delay and no later than fourteen days from notifying us about your withdrawal. The deadline is met if you send back the goods before this fourteen-day period expires. You bear the direct costs of returning the goods.
You are only liable for any diminished value of goods resulting from handling other than what is necessary to establish their nature, characteristics, and functioning.
Liability Disclaimer
Claims for damages by customers are excluded unless stated otherwise below. This also applies to representatives and agents of the provider if customers assert claims against them for damages. Excluded are damages claims by customers due to injury to life, body, health, or essential contractual obligations necessary for achieving contractual objectives. The same applies to claims for damages due to gross negligence or intentional breach of duty by the provider or their legal representatives/agents.
Prohibition on Assignment and Pledging
The customer's claims or rights against the provider may not be assigned or pledged without their consent unless justified interest in assignment/pledging has been proven.
Language, Jurisdiction, and Applicable Law
The contract is written in German. Further implementation of contractual relationships will occur in German. Only German law applies. For consumers, this applies only insofar as no legal provisions of their home country are restricted. The jurisdiction for disputes with customers who are not consumers but legal entities under public law or special funds under public law is at the provider's registered office.
Data Protection
The provider collects, stores, and processes data as part of initiating, concluding, executing, and reversing a purchase contract based on these GTC in compliance with legal regulations. Personal data will not be disclosed to third parties unless required by law or with prior explicit consent from customers.
Severability Clause
The invalidity of any provision in these GTC does not affect other provisions' validity.
Date: Trier, December 9th, 2024